Privacy Policy
PRIVACY POLICY (updated 20th July 2023)
Revuz.io (referred to as “revuz,” “Provider,” “us,” “we,” “the App,” “the Site,” or “VALUE NATION PTY LTD”) respects the privacy of its users and is committed to protecting their personal information. This privacy policy explains how we collect, use, disclose, and protect personal data, and outlines your rights as a data subject. Please take a moment to review this policy carefully.
The data that may be communicated through the Site will be treated with the utmost care and with all the tools necessary to ensure their security, in full compliance with current legislation placed to protect the confidentiality of data. We wish to inform you that the Australian legislation protecting the handling of personal information about individuals “The Privacy Act 1988 (Privacy Act)” and the “European Regulation 2016/679 on the Protection of Individuals with regard to the Processing of Personal Data and on the free movement of such data” (hereinafter referred to as “Regulation” or “GDPR”) provides for the protection of individuals with regard to the processing of personal data as a fundamental right. Therefore, we would like to inform you of the following:
Introduction:
revuz offers its users a software platform called revuz, accessible through the website of the same name. This platform allows customers to:
a) Centrally manage their end customers’ reviews, including selecting a carousel of the best reviews to display on landing pages.
b) Communicate with end customers to request reviews for the venue and/or product/service purchased.
c) Monitor the progress of reviews and scores, which are aggregated among various service providers.
In accordance with the GDPR Regulations:
revuz acts as a Data Controller for the data of users who own businesses (Merchants) and browsing data.
revuz acts as a Processor for the data of end customers (those who review the Merchant’s business), which is provided by Merchants. The processing of this data is governed by the “Data Processor Addendum” pursuant to Article 28 of the GDPR. The Addendum is an integral part of the contractual relationship between revuz and the Merchant, along with this notice and the terms and conditions.
revuz does not use the data provided by Merchants for its own purposes, such as marketing, market research, communication to third parties, or dissemination. Merchants ensure that end customers are informed that their data will be processed by revuz and external data processors.
Glossary:
“Addendum” refers to the document governing the relationship between the Merchant and revuz regarding privacy.
“Personal Data” means any information concerning an identified or identifiable natural person.
revuz is the company VALUE NATION PTY LTD – Se 1201 1 QUEENS RD MELBOURNE VIC 3004. Mail: [email protected]
“Processor” refers to the entity that processes personal data on behalf of the Controller.
“Controller” refers to the entity that determines the purposes and means of processing personal data.
Categories of Data:
The Controller collects personal data and other information directly from its users during online registration processes on the website. This may include data such as email address, first name, last name, and contact telephone number of a contact person.
The processed personal data may include:
a. Data provided during registration and data necessary for payment.
b. Automatically collected data.
c. Data voluntarily provided by the User.
d. Data processed as Data Processors.
e. Cookies.
f. Plug-ins.
Source of Personal Data:
Personal data held by the Owner is collected directly from the Data Subject. End-customer data is uploaded by Merchants as part of the service usage.
Purpose of Data Processing and Legal Basis:
The processing of Users’ data has the following purposes and legal basis:
Registration and access to services.
Payment processing.
Storage of Users’ payment data.
Communication to business partners and/or third parties.
Newsletter.
Sending direct marketing communications.
Service maintenance and improvement.
Detecting or preventing fraudulent activities.
Compliance with court orders.
Accounting records.
Automatically collected data.
Data voluntarily provided by the User.
Cookies and plug-ins.
Data Recipients:
Data may be disclosed to partners, consulting companies, private companies, technical service providers, hosting providers, IT companies, and communication agencies.
Data Transfer to a Third Country:
The revuz website may share data with services located outside the European Union area, authorized and regulated by Article 45, paragraph 1 of the EU Regulation 2016/679.
Period of Conservation:
Data will be stored for the time necessary for their purposes and in compliance with legal regulations.
Rights of the Data Subject:
Data Subjects have the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. They may also lodge a complaint with a supervisory authority.
Data Processing Methods:
Personal data will be processed in compliance with the regulations, confidentiality obligations, and adequate security measures.
Final Notes and Way of Updating:
The provided information is specific to the revuz website and does not apply to other websites accessed through links on this site. The policy may be subject to change due to new legislation, and users are encouraged to periodically check the Privacy Policy for updates.
If you have any further questions or require clarification, please contact us at [email protected]